Frequently Asked Questions (F.A.Q.)
Why should I work with your company?
Our Next Step Senior Care Inc. team is made up of individuals who have the utmost respect for our clients wants, wishes and needs. Each service we provide is geared towards the specifications of each individual and their family. Our commitment to the families who enlist our support is to provide personalized service that will best guide our clients through the senior care world. We aim to help you feel confident and supported as you navigate life's next steps for yourself or your loved one.
Our Next Step Senior Care Inc. team is made up of individuals who have the utmost respect for our clients wants, wishes and needs. Each service we provide is geared towards the specifications of each individual and their family. Our commitment to the families who enlist our support is to provide personalized service that will best guide our clients through the senior care world. We aim to help you feel confident and supported as you navigate life's next steps for yourself or your loved one.
What area(s) does your company operate in?
We work in person with families throughout Orange County, California. We can also support our client's families that do not live locally using video chat apps (Zoom, GoogleDuo...). Through our affiliation with the National Association of Placement Specialists we also have trusted recommendations for providers in other areas.
We work in person with families throughout Orange County, California. We can also support our client's families that do not live locally using video chat apps (Zoom, GoogleDuo...). Through our affiliation with the National Association of Placement Specialists we also have trusted recommendations for providers in other areas.
What is the best way to get in contact with a team member?
Call us or text us on our office line: (949) 573-8504. If we do not answer, please leave us a detailed voicemail about what services you are interested in. We will return your call within 24 business hours. You can also email us at info@nextstepsco.com.
Call us or text us on our office line: (949) 573-8504. If we do not answer, please leave us a detailed voicemail about what services you are interested in. We will return your call within 24 business hours. You can also email us at info@nextstepsco.com.
How much do your services cost?
Placement services are FREE to you. However, we do ask that you work with our agency exclusively so we can receive compensation for the support services we provide.
In-Home Care options will vary. We act as a broker between the caregiver/nurses registry and you to find you the right individual for your support services. We are generally able to find you caregivers between $30-40/hr.
Our Fitness services vary in price depending on hours dedicated, specific needs, etc. Please give us a call at (949) 573-8504 for more info.
Placement services are FREE to you. However, we do ask that you work with our agency exclusively so we can receive compensation for the support services we provide.
In-Home Care options will vary. We act as a broker between the caregiver/nurses registry and you to find you the right individual for your support services. We are generally able to find you caregivers between $30-40/hr.
Our Fitness services vary in price depending on hours dedicated, specific needs, etc. Please give us a call at (949) 573-8504 for more info.
How are your placement services offered at no charge, yet you are a for-profit business?
We generally receive a referral payment from the community that you select. Some communities do not pay fees to referral agents. We may still work with such communities and forgo our fee if upon assessment we deem them to be a top choice for your family. Most of the communities we work with enjoy having us tour their facility because we take the time to build relationship with both our clients and the communities we work with so that we can find the right fit for each transition we help facilitate.
We generally receive a referral payment from the community that you select. Some communities do not pay fees to referral agents. We may still work with such communities and forgo our fee if upon assessment we deem them to be a top choice for your family. Most of the communities we work with enjoy having us tour their facility because we take the time to build relationship with both our clients and the communities we work with so that we can find the right fit for each transition we help facilitate.
How do I know what type of community is the best fit?
We ask that time be set aside to have a consultation with us over the phone so that we can get all the information necessary to find the best fitted type of community. Our initial assessment will help us provide you with feedback that identifies the next steps that we recommend be taken based on your current situation. We help you weigh out the longterm pro's and con's so you feel confident with your move.
We ask that time be set aside to have a consultation with us over the phone so that we can get all the information necessary to find the best fitted type of community. Our initial assessment will help us provide you with feedback that identifies the next steps that we recommend be taken based on your current situation. We help you weigh out the longterm pro's and con's so you feel confident with your move.
How much does it cost to live in a senior community?
Community costs vary depending on the type of community, level of care needed and sometimes location. We work exclusively with Retirement Communities for the Elderly (RCFE's), which are overseen by the California Department of Social Services (CDSS) and include board and care homes and assisted living communities. Generally it can range from $4,000 to $12,000+ per month.
Community costs vary depending on the type of community, level of care needed and sometimes location. We work exclusively with Retirement Communities for the Elderly (RCFE's), which are overseen by the California Department of Social Services (CDSS) and include board and care homes and assisted living communities. Generally it can range from $4,000 to $12,000+ per month.
Does Medical Insurance (Medicare or Medi-Cal/Medicaid) pay for senior living?
Government funded medical insurance (Medicaid/Medicare) does not pay for living in an Assisted Living/Board and Care Community. These funds are limited to medical services that are only provided in a skilled nursing facility.
Government funded medical insurance (Medicaid/Medicare) does not pay for living in an Assisted Living/Board and Care Community. These funds are limited to medical services that are only provided in a skilled nursing facility.
Does Long Term Care Insurance pay for living in an Assisted Living/ Board and Care Community?
Most long term care insurance policies are designed to cover living expenses in these communities but they are all individual policies and terms that must be reviewed by the policy holder and their carrier. We can assist you with this as part of our Care Management services.
Most long term care insurance policies are designed to cover living expenses in these communities but they are all individual policies and terms that must be reviewed by the policy holder and their carrier. We can assist you with this as part of our Care Management services.
How is COVID-19 effecting senior living communities?
All RCFE's must comply with the CDSS who determine how state and national regulations are to be followed. As of February 2022, mask mandates and full vaccination status or a negative COVID-19 test must be provided to be allowed inside the community. However, each community can decide how they conduct family/friend visits. Depending on the community, visits may be held in the resident's dwelling or a designated outside area.
All RCFE's must comply with the CDSS who determine how state and national regulations are to be followed. As of February 2022, mask mandates and full vaccination status or a negative COVID-19 test must be provided to be allowed inside the community. However, each community can decide how they conduct family/friend visits. Depending on the community, visits may be held in the resident's dwelling or a designated outside area.
|
|
|
Like us on Facebook, Follow us on Instagram, Subscribe to our Blog "Stepping Stones"