A solid foundation to make the best decision possible...
I found myself in a difficult situation when the large assisted care living facility my mother was in was not providing the care she needed as her health was starting to decline. Next Step did not just send me a list of homes and leave it at that, like other agencies do. They searched for the right homes for my mother's specific needs and actually spent the day with me visiting homes. What was remarkable is that they educated me. What exactly I should be paying attention to, what questions to ask, etc. I didn't realize there was so much to know! Next Step set a solid foundation for me to make the best decision possible. – Paula Y.
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